1General Use

PrepPro provides products intended for outdoor, recreational, preparedness, and emergency‑readiness purposes. All items should be used safely, responsibly, and in accordance with relevant Australian laws and regulations.

Information provided on our website, social media, or through customer communications is for general informational purposes only and is not professional, medical, or legal advice. PrepPro is not responsible for the misuse or misinterpretation of any information provided.

2Knives & Bladed Tools

Age RestrictionsYou must be 18 years or older to purchase knives or bladed tools from PrepPro. By completing your purchase, you confirm you meet the legal age requirements in your state or territory.

Legal ResponsibilitiesIt is the customer’s responsibility to comply with all applicable Australian laws regarding the possession, carry, and use of knives or bladed tools. PrepPro is not liable for any unlawful use of these items.

Product UseBlades and tools sold by PrepPro are intended for lawful tasks such as outdoor use, survival, camping, and utility purposes. Misuse, including use as a weapon, is strictly prohibited.

PrepPro disclaims liability for injuries, damage, or loss resulting from improper or unlawful use of these products.

3Product Use & Safety

Emergency Kits & GearOur survival and emergency kits are designed to assist in preparedness situations but are not a substitute for professional services or emergency assistance. Always follow instructions from emergency authorities during real emergencies.

General SafetyAll PrepPro products — including tools, lighting, emergency gear, and preparedness equipment — must be used responsibly. PrepPro is not responsible for any injuries or damages resulting from misuse, neglect, or failure to follow safety guidelines.

4Warranty & Liability

WarrantySome products may include manufacturer warranties. Warranty coverage varies by item. Please refer to individual product descriptions or contact us for details.

Limitation of LiabilityTo the fullest extent permitted by Australian law, PrepPro is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website content.

Customers assume full responsibility for proper and lawful use of all purchased items.

5Returns, Refunds & Exchanges

ReturnsUnused products in original packaging may be returned within 30 days. Due to hygiene and safety reasons, some items (such as opened first‑aid components) cannot be returned.

RefundsRefunds are issued once returned items have been inspected and approved. Return shipping costs are the customer’s responsibility unless the product was defective or shipped incorrectly.

6Shipping & Delivery

PrepPro strives to dispatch orders promptly. Delivery times may vary based on carrier performance and customer location. PrepPro is not responsible for delays caused by postal services, courier networks, or factors beyond our control.

We currently ship within Australia only.

7Privacy & Data Security

We collect personal information solely for order processing, customer support, and service improvement. PrepPro never sells or shares personal data except where required by law.

All payments and transactions are encrypted and processed securely.

8Intellectual Property

All content on the PrepPro website — including images, logos, text, product descriptions, and designs — is protected intellectual property. No content may be copied, reproduced, or redistributed without written consent from PrepPro.

9Governing Law

These terms are governed by Australian law. By using this website, you agree that any disputes will be resolved in Australian courts.

10Amendments

PrepPro may update these terms at any time. Changes take effect immediately upon being posted to this page. Continued use of our website or products indicates acceptance of the updated terms.