Welcome to PrepPro Australia. By using our website, purchasing our products, or engaging with our services, you agree to comply with the following terms and conditions. These terms outline important legal rights and obligations. Please read them carefully before making any purchases or using our website. If you do not agree with these terms, please refrain from using our site and services.

1. General Use

• PrepPro products are designed for personal, recreational, emergency, and survival purposes. We take care to ensure the quality and reliability of our products, but they should always be used responsibly and in accordance with applicable laws.
• The information provided on the PrepPro website, social media channels, or in any other form of communication is for informational purposes only. It should not be considered professional, medical, or legal advice. PrepPro cannot be held liable for the misuse or misinterpretation of this information.

2. Knives and Bladed Tools

• Age Restrictions: Purchases of knives, bladed tools, or any sharp implements from PrepPro are restricted to individuals 18 years of age or older. By purchasing these products, you acknowledge that you are of legal age to own such items in accordance with local, state, or territory laws.
• Legal Compliance: Knives and bladed tools sold by PrepPro must be used responsibly and lawfully. It is the buyer’s responsibility to comply with local, state, and territory regulations regarding the purchase, possession, and use of these items. By purchasing from PrepPro, you agree to adhere to all applicable laws and regulations in your area. PrepPro will not be held responsible for any illegal use of these products.
• Product Disclaimer: All knives and bladed tools are intended for lawful use. Misuse of these items, including the use of knives as weapons, is strictly prohibited. PrepPro disclaims any liability for injury, damage, or loss caused by the improper or unlawful use of these items.

3. HAM-Style Radios

• License Requirements: The use of HAM-style radios in Australia requires a license from the Australian Communications and Media Authority (ACMA). By purchasing a HAM-style radio or similar communications device from PrepPro, you acknowledge that you are responsible for obtaining the necessary license to operate such equipment.
• Legal Compliance: The use of HAM-style radios is subject to local, state, and territory laws, as well as ACMA regulations. It is the buyer’s responsibility to ensure compliance with these laws and regulations. PrepPro will not be liable for any misuse or illegal operation of HAM radios or communication devices.
• Product Disclaimer: HAM radios sold by PrepPro must be used in accordance with all ACMA guidelines. Improper use of these devices may result in fines or legal penalties. PrepPro disclaims any liability for damages or legal consequences resulting from the unlicensed or unlawful use of HAM radios.

4. Product Disclaimer

• Emergency & Survival Kits: Our survival and emergency kits contain tools, first aid supplies, and other items meant for emergency use. They are not a substitute for professional medical treatment or advice. Use emergency equipment only in appropriate situations and always seek professional guidance when necessary.
• General Product Use: All PrepPro products, including knives, radios, emergency gear, and survival tools, must be used responsibly and in accordance with applicable laws. PrepPro disclaims any liability for injury, damage, or loss resulting from misuse or failure to follow legal guidelines.

5. Warranty & Liability

• Product Warranty: PrepPro products are tested for durability and functionality. Warranty terms may vary depending on the product, and warranties are typically offered according to the manufacturer’s policies. Please check the product details for specific warranty information.
• Liability: To the maximum extent permitted by law, PrepPro disclaims all liability for any injuries, damages, or losses resulting from the use or misuse of our products. By purchasing and using our products, you accept full responsibility for their use in accordance with all applicable laws and safety regulations.

6. Returns, Refunds & Exchanges

• Returns: Unused products in their original packaging can be returned within 30 days of purchase. Due to safety and health concerns, certain products (such as first aid kits with opened components) are non-returnable.
• Refunds: Refunds will be issued once the returned item has been received and inspected. The refund will be processed in the original form of payment. Shipping costs for returns are the responsibility of the customer unless the product was defective or shipped incorrectly.

7. Shipping & Delivery

• PrepPro strives to ensure prompt delivery of all orders. However, shipping times may vary depending on the location and circumstances. PrepPro is not responsible for delays caused by third-party carriers, customs processing, or other factors beyond our control.
• International shipping is not available at this time. All products are shipped within Australia.

8. Privacy & Data Security

• PrepPro values your privacy and is committed to protecting your personal information. We collect customer information solely for the purpose of processing orders, providing customer support, and improving our services. We will never sell or share your information with third parties without your consent, except where required by law.
• All online transactions are secured using industry-standard encryption methods to ensure the protection of your financial and personal data.

9. Intellectual Property

• All content on the PrepPro website, including logos, images, product descriptions, and written content, is owned by PrepPro or its licensors. Any reproduction, distribution, or use of this content without prior written consent from PrepPro is strictly prohibited.

10. Limitation of Liability

• PrepPro is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products. This includes, but is not limited to, damage to property, personal injury, or lost profits resulting from improper use or legal restrictions surrounding the use of certain products (e.g., knives or HAM radios).
• It is the customer’s responsibility to ensure compliance with all relevant laws in their area, especially when purchasing age-restricted products or items requiring licenses.

11. Governing Law

• These terms and conditions are governed by the laws of Australia. Any disputes arising in connection with the use of our website or products shall be resolved in Australian courts.

12. Changes to Terms and Conditions

• PrepPro reserves the right to update or modify these terms and conditions at any time. Changes will take effect immediately upon posting to our website. Continued use of our website or services after any changes indicates your acceptance of the new terms.