PrepPro Australia — Legal Notice

Last Updated: 15 August 2026

This Legal Notice applies to the PrepPro Australia website, associated online services and information published by PrepPro Australia.

PrepPro Australia
ABN: 53 476 809 878
Website: https://preppro.com.au

This Legal Notice should be read together with PrepPro Australia's Terms of Service, Returns, Refunds & Exchanges Policy, Privacy Policy, product-specific notices and any other terms expressly applying to a particular product, service, order or promotion.

1. General Legal Notice

1.1 Website Operator

1.1.1 The PrepPro Australia website is operated by PrepPro Australia under ABN 53 476 809 878.

1.1.2 References to “PrepPro”, “PrepPro Australia”, “we”, “us” and “our” in this Legal Notice refer to PrepPro Australia.

1.2 Purpose of the Website

1.2.1 The website provides information concerning products and services supplied or promoted by PrepPro, including preparedness, outdoor, survival, emergency, camping, storage, first-response and related products.

1.2.2 Information published on the website is provided for general commercial and informational purposes.

2. Australian Consumer Law

2.1 Statutory Rights Preserved

2.1.1 Nothing contained on this website, in this Legal Notice, in any product disclaimer or in any other PrepPro policy is intended to exclude, restrict or modify any consumer guarantee, statutory right, remedy or liability that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law (ACL) or any other applicable law.

2.1.2 Where any statement, disclaimer, policy or contractual provision is inconsistent with a statutory right that cannot lawfully be excluded, the statutory right will prevail to the extent of the inconsistency.

2.1.3 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

3. Preparedness, Survival & Emergency Products

3.1 No Guarantee of Emergency Outcomes

3.1.1 PrepPro supplies products intended to assist with preparedness, outdoor activities, emergency readiness and related applications.

3.1.2 No product sold or promoted by PrepPro should be interpreted as providing a guarantee of:

• survival;
• rescue;
• personal safety;
• protection from injury;
• prevention of death;
• prevention of property damage;
• successful emergency response; or
• any particular result during an emergency, natural disaster, survival situation or other adverse event.

3.1.3 Outcomes in emergency and survival situations depend on numerous factors outside PrepPro's control, including:

• environmental conditions;
• user knowledge;
• training;
• physical condition;
• maintenance;
• product selection;
• correct use;
• availability of emergency assistance; and
• the circumstances of the particular event.

3.2 Training & Appropriate Use

3.2.1 Customers are responsible for familiarising themselves with the safe and lawful operation of products before use.

3.2.2 Where appropriate, customers should undertake suitable training and follow:

• supplied instructions;
• manufacturer guidance;
• safety warnings;
• maintenance requirements; and
• applicable laws and regulations.

3.2.3 Purchasing preparedness equipment is not a substitute for appropriate emergency planning, training or professional assistance.

4. No Professional Advice

4.1 General Information Only

4.1.1 Information provided through the PrepPro website, social media channels, product descriptions, articles, guides or other communications is general information unless expressly stated otherwise.

4.1.2 It should not be treated as a substitute for professional:

• medical advice;
• legal advice;
• emergency-services advice;
• fire-safety advice;
• engineering advice;
• food-safety advice;
• regulatory advice; or
• specialised survival or rescue instruction.

4.1.3 In an emergency, customers should contact the appropriate emergency services or suitably qualified professionals where circumstances require.

5. Age-Restricted, Edged & Regulated Products

5.1 Restricted Products

5.1.1 Certain products sold by PrepPro may be subject to laws regulating their:

• sale;
• supply;
• age of purchase;
• possession;
• carriage;
• storage;
• transportation;
• importation; or
• use.

5.1.2 This may include certain:

• knives;
• axes;
• edged tools;
• controlled items; and
• other products regulated under applicable State, Territory, Commonwealth or overseas law.

5.2 18+ Products

5.2.1 Products designated by PrepPro as 18+ or age-restricted products will not be dispatched until applicable age-verification requirements have been satisfied.

5.2.2 PrepPro may require valid government-issued photographic identification or another reasonable age-verification method before dispatch.

5.2.3 PrepPro may refuse, suspend or cancel the supply of an age-restricted product where:

• satisfactory age verification cannot be completed;
• information supplied appears false, altered or unreliable;
• supply would or may reasonably appear to contravene applicable law; or
• additional verification is reasonably required.

5.3 Western Australian Edged Weapons

5.3.1 Certain knives, axes and other sharpened products may constitute edged weapons for the purposes of the Weapons Act 1999 (WA).

5.3.2 PrepPro will not knowingly sell or supply an edged weapon to a person under 18 years of age where prohibited by law.

5.4 Customer Legal Responsibilities

5.4.1 Laws concerning knives, axes, edged products and other regulated items vary between jurisdictions.

5.4.2 Customers are responsible for determining whether their possession, carriage, storage and intended use of a regulated product is lawful in their particular jurisdiction and circumstances.

5.4.3 The fact that a product is displayed on, advertised through or available for purchase from the PrepPro website does not constitute a representation that:

• the product may lawfully be carried in every jurisdiction;
• the product may lawfully be possessed in every circumstance;
• the product may lawfully be imported into every jurisdiction;
• the purchaser has a lawful excuse to carry the product; or
• every proposed use of the product is lawful.

5.4.4 Nothing in this section transfers to the customer any legal obligation that applicable law places upon PrepPro as the seller or supplier.

6. Product Information & Images

6.1 Accuracy of Information

6.1.1 PrepPro takes reasonable steps to ensure product descriptions, specifications, photographs, dimensions and other information published on the website are accurate.

6.1.2 Manufacturers and suppliers may periodically make minor changes to:

• packaging;
• colours;
• materials;
• labels;
• accessories;
• manufacturing processes; or
• product presentation.

6.2 Product Images

6.2.1 Product images may be representative and may include props, accessories or environmental elements not supplied with the product unless expressly stated otherwise.

6.2.2 Display settings may also affect the appearance of colours and finishes.

6.2.3 Nothing in this section permits PrepPro to supply goods that materially fail to correspond with their description or otherwise fail to comply with applicable consumer guarantees.

7. Product Suitability

7.1 Customer Assessment

7.1.1 Customers should review available product specifications, instructions, dimensions, compatibility information and intended applications before purchasing.

7.1.2 Products should only be used for lawful and reasonably intended purposes.

7.2 Fitness for a Disclosed Purpose

7.2.1 Nothing in this Legal Notice excludes or restricts an applicable consumer guarantee concerning fitness for a disclosed purpose.

7.2.2 This includes circumstances where a customer makes a particular purpose known to PrepPro and reasonably relies on PrepPro's skill, judgement, advice or representations where the Australian Consumer Law applies.

8. Safe Use & Customer-Caused Damage

8.1 Safe Handling

8.1.1 Customers should take reasonable precautions when using products capable of causing injury if improperly handled.

8.1.2 Products should be:

• stored securely;
• kept away from children where appropriate;
• maintained in accordance with applicable instructions;
• inspected before use where appropriate; and
• used with suitable protective equipment where required.

8.2 Misuse

8.2.1 Subject to applicable law, PrepPro is not responsible for problems caused by circumstances unrelated to an inherent product defect or other failure for which PrepPro is legally responsible, including:

• misuse;
• unlawful use;
• deliberate damage;
• negligent handling;
• improper installation;
• unauthorised modification;
• inappropriate storage;
• contamination after delivery;
• failure to follow instructions; or
• use outside applicable product specifications.

9. Food, Consumable & Perishable Products

9.1 Product Labelling

9.1.1 Customers must follow applicable product labels, date markings, storage instructions and manufacturer guidance for food and consumable products.

9.2 Allergens

9.2.1 Customers with allergies, intolerances or dietary restrictions should review the physical product label and current ingredient and allergen information before consumption.

9.3 Shelf Life

9.3.1 Remaining shelf life may be affected by manufacturing date, international transportation, customs processing, quarantine, warehousing and domestic distribution.

9.3.2 Where PrepPro makes a specific representation concerning:

• remaining shelf life;
• expiry;
• use-by date; or
• best-before date,

that representation will form part of the relevant product information.

9.3.3 Nothing in this section excludes any applicable food-safety, labelling or consumer-law obligation.

10. Third-Party Manufacturers & Suppliers

10.1 Third-Party Information

10.1.1 PrepPro may publish specifications, test information, instructions or other information supplied by manufacturers, distributors or suppliers.

10.1.2 PrepPro may reasonably rely on such information unless we know, or reasonably ought to know, that it is materially inaccurate.

10.1.3 Where PrepPro becomes aware of a material error, we will take reasonable steps to correct affected information.

10.2 Supplier-Direct Products

10.2.1 Some products may be supplied or dispatched directly from a manufacturer, distributor, supplier or third-party warehouse.

10.2.2 Supplier-direct fulfilment does not remove any responsibility imposed upon PrepPro by applicable law in relation to products sold by PrepPro.

11. Intellectual Property

11.1 PrepPro Content

11.1.1 Unless otherwise stated, website content including PrepPro branding, original text, graphics, photographs, product layouts, videos and promotional material is owned by, licensed to or lawfully used by PrepPro.

11.1.2 Content must not be materially copied, reproduced, republished, distributed or commercially exploited without permission except where permitted by law.

11.2 Third-Party Rights

11.2.1 Third-party trade marks, product names, photographs and intellectual property remain the property of their respective owners.

12. External Websites & Links

12.1 Third-Party Links

12.1.1 PrepPro may provide links to external websites or resources for convenience or additional information.

12.1.2 Unless expressly stated otherwise, PrepPro does not control those websites and does not necessarily endorse all information, products or services appearing on them.

12.1.3 External websites operate under their own terms, conditions and privacy practices.

13. Privacy & Data

13.1 Personal Information

13.1.1 Personal information collected by PrepPro will be handled in accordance with PrepPro's Privacy Policy and applicable privacy laws.

13.1.2 Customers should refer to the Privacy Policy for information concerning:

• information collection;
• use;
• disclosure;
• storage;
• security;
• marketing communications;
• access and correction; and
• privacy enquiries.

14. Website Availability & Security

14.1 Availability

14.1.1 PrepPro does not guarantee that the website will operate continuously or without interruption.

14.1.2 Website availability may be affected by maintenance, technical faults, telecommunications outages, cyber incidents or other circumstances outside PrepPro's reasonable control.

14.2 Cybersecurity

14.2.1 PrepPro takes reasonable measures appropriate to its operations to protect its website and systems.

14.2.2 Customers are responsible for maintaining reasonable security on their own devices, accounts and networks.

14.2.3 Nothing in this clause excludes liability that cannot lawfully be excluded.

15. Limitation of Liability

15.1 Statutory Rights

15.1.1 Any limitation or exclusion of liability contained in this Legal Notice applies only to the maximum extent permitted by law.

15.1.2 Nothing in this Legal Notice excludes, restricts or modifies liability where doing so is prohibited by law.

15.2 Customer Conduct

15.2.1 To the extent permitted by law, PrepPro is not responsible for loss or damage to the extent caused by:

• unlawful product use;
• deliberate misuse;
• failure to follow clear safety instructions;
• unauthorised modification;
• improper installation;
• negligent handling;
• circumstances occurring after supply for which PrepPro is not legally responsible; or
• another act or omission of the customer.

15.2.2 Where PrepPro and the customer each contribute to loss or damage, liability will be determined in accordance with applicable law and the extent of each party's responsibility.

16. International Customers

16.1 Overseas Requirements

16.1.1 Where PrepPro supplies products internationally, customers are responsible for requirements properly applicable to them in the destination jurisdiction, including:

• possession restrictions;
• local-use restrictions;
• licensing;
• permits;
• duties;
• import requirements; and
• other destination-specific requirements.

16.1.2 Nothing in this clause removes any legal obligation applying to PrepPro as the seller, supplier or exporter.

17. Changes to this Legal Notice

17.1 Updates

17.1.1 PrepPro may update this Legal Notice from time to time to reflect changes to:

• applicable law;
• regulatory requirements;
• products;
• business practices;
• technology; or
• website operations.

17.1.2 Updated versions will take effect prospectively when published unless otherwise stated or required by law.

18. Governing Law

18.1 Western Australia

18.1.1 This Legal Notice is governed by the laws applicable in Western Australia, Australia, subject to any mandatory law applying to a particular customer or transaction.

18.1.2 Subject to applicable law, the parties submit to the non-exclusive jurisdiction of courts and tribunals having jurisdiction in Western Australia.

19. Relationship with Other PrepPro Terms

19.1 Terms of Service

19.1.1 This Legal Notice operates together with PrepPro's Terms of Service and other applicable policies.

19.1.2 Detailed contractual provisions concerning:

• ordering;
• payments;
• delivery;
• returns;
• refunds;
• warranties;
• liability;
• customer obligations; and
• dispute resolution

are contained in the relevant PrepPro Terms and policies.

20. Australian Consumer Law Priority

20.1 Nothing contained in:

• this Legal Notice;
• PrepPro's Terms of Service;
• a Product listing;
• a disclaimer;
• a warranty;
• an invoice;
• a quotation;
• marketing material; or
• any other PrepPro communication

is intended to exclude, restrict or modify a consumer guarantee, statutory remedy or liability that cannot lawfully be excluded, restricted or modified.

20.2 Where any PrepPro term or statement is inconsistent with such a statutory right, the statutory right prevails to the extent of the inconsistency.

20.3 PrepPro's policies and disclaimers operate alongside statutory rights and not in substitution for them.

21. Contact

21.1 Questions concerning this Legal Notice, product compliance, age verification, legal restrictions or PrepPro policies should be directed to PrepPro using the contact details published on the PrepPro Australia website.