PrepPro Heroes Program

15% off. For life.

You run toward the emergencies the rest of us are preparing for. To say thanks, every verified police officer, defence member, veteran, nurse, paramedic, firefighter and SES volunteer gets 15% off every order, for life.

Every order, for lifeOne-off quick verificationChecked by a real personAussie family owned
15%Off for life
Who's eligible

Built for the people who show up.

Current and former members of these services can apply. It is our way of saying thank you for keeping Australians safe.

🚓Police

State, territory and federal police officers.

🎖️Defence

Serving ADF members and reservists across Army, Navy and Air Force.

🏅Veterans

Anyone who has served in the Australian Defence Force.

🩺Nurses

Registered and enrolled nurses and midwives.

🚑Paramedics

Paramedics and ambulance officers.

🚒Firefighters

Career and volunteer firefighters, including rural and bushfire brigades.

🦺SES

State and Territory Emergency Service volunteers.

📟Other responders

Other frontline emergency services. Not sure if you qualify? Apply and ask us.

How it works

Three steps. Then save for life.

Apply

Fill in the short form below with the email address you shop with.

Verify

Email us your proof of service (see what counts below) and a real person checks it. Cover any ID numbers; we only need your name and organisation.

Save 15% for life

Once you are verified, your 15% is linked to your email and we send you your code to use on every order, forever.

What counts as proof

Any one of these will do.

We just need to see your name and your service. Pick whichever is easiest for you.

🚓Police
  • Police ID or warrant card
  • An email to us from your police work address
  • A recent payslip header
🎖️Defence
  • Defence ID card
  • An email to us from your defence.gov.au address
  • A recent payslip header
🏅Veterans
  • DVA Veteran Card (Gold, White or Orange)
  • Certificate of Service or discharge certificate
  • Statement of Service
🩺Nurses & midwives
  • Easiest: just send your AHPRA registration number. We check it on the public register, no photo needed
  • Hospital or health service ID badge
  • An email from your health service address
🚑Paramedics
  • Easiest: just send your AHPRA registration number, no photo needed
  • Ambulance service ID card
  • An email from your ambulance service address
🚒Firefighters
  • Fire service or brigade ID or membership card
  • An email from your fire service address
  • Volunteers: a screenshot of your member portal or app, or a note from your brigade captain
🦺SES
  • SES member ID card
  • An email from your SES address
  • A screenshot of your SES member portal or app showing your name and unit
📟Other responders
  • Any ID card, letter or payslip header that shows your name and organisation
  • An email from your work address
  • Not sure? Ask us first
Cover the sensitive bitsCover card numbers, dates of birth, addresses and pay amounts before you send a photo. We only need your name and organisation, and we delete your proof once you are verified.
Work email countsEmailing us from a police, defence, health, fire or SES work address is proof on its own. Just tell us the email you shop with.
Where to send itEmail service@preppro.com.au after you submit the form below.
Apply now

Claim your lifetime 15%.

It takes about two minutes. Fill in the form, then email us a photo of your proof of service and a real person checks your application.

  • Use the same email you check out with
  • Then email us your proof (see what counts)
  • One application per person, one time only

After you submit, email your proof of service to service@preppro.com.au (what counts). We only use your details to verify eligibility. Discount applies to one-time purchases and cannot be combined with other discount codes.

Good to know

Heroes program FAQ

Does it really last for life?

Yes. Once you are verified, your 15% is linked to your email address and works on every order you place with that email. There is no expiry and no need to reapply.

What can I use it on?

All one-time purchases across the store, including sale and clearance items. Gift cards are not discounted.

Can I combine it with other offers?

No. The heroes discount cannot be stacked with other discount codes, such as the newsletter 10% or the kit builder discount. At checkout, use whichever saves you more.

I'm retired or have left the service. Can I apply?

Veterans of the Australian Defence Force are eligible. If you have left another service, apply anyway and tell us about your service, and we will let you know.

What proof do you need?

Anything that shows your name and your service: a service ID or membership card, DVA Veteran Card, Certificate of Service, payslip header, or an email to us from your work address. Nurses and paramedics can just send their AHPRA registration number. The full list is in What counts as proof above. Email it to service@preppro.com.au and cover any card numbers before you send it.

Is my ID kept safe?

We only use your proof to confirm you are eligible. Once you are verified, we delete your proof email and keep a note on your account that you qualify, so you never need to send it again.

How long does verification take?

Every application is checked by a real person, so allow a little time after you send your proof. We will email you as soon as you are verified. Questions? Contact us.